Privacy policy

Last Updated: 1 July 2026

EIRENE Design Studio, operated by Irene Staudacher, provides this online store and Website, including all related information, content, features, tools, Products, and Services (collectively, the “Services”).

This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how personal data is collected, used, processed, and shared when you visit or use the Website, make a purchase, or otherwise interact with the Services.

In the event of any inconsistency between these Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal data. 

Collection and Processing of Personal Data

For the purposes of this Privacy Policy, personal data means any information that identifies, relates to, or can reasonably be associated with an identifiable individual.

Personal data does not include information that has been anonymised or irreversibly de-identified so that it can no longer be linked to an individual.

Depending on your use of the Services, your place of residence, and the applicable legal requirements, the following categories of personal data may be collected and processed, including information derived from such data:

  • contact information, including your name, postal address, billing address, shipping address, telephone number, and email address;
  • payment information, including payment details, transaction information, payment method, payment confirmations, and other information required to process payments;
  • account information, including your username, password, security settings, and other account or profile details;
  • transaction information, including Products viewed, saved, added to the basket, purchased, returned, exchanged, or cancelled, as well as your order history;
  • communications, including information provided when contacting EIRENE Design Studio or requesting customer support;
  • device information, including details about the device used, browser, network connection, IP address, and other technical identifiers;
  • usage information relating to your interaction with the Website and the Services. 

Sources of Personal Data

Personal data may be collected from a variety of sources, including:

  • Information provided directly by you, for example when creating an account, placing an order, contacting EIRENE Design Studio, or otherwise submitting personal information;
  • information collected automatically through your use of the Website and the Services, including through cookies and similar technologies;
  • service providers that collect or process personal data on behalf of EIRENE Design Studio in connection with the Services;
  • business partners and third-party providers where personal data is supplied in connection with the Services offered. 

Use of Personal Data

Depending on how you use the Services, personal data may be processed for the following purposes:

  • Providing, managing, and improving the Services: Personal data may be used to process orders, handle payments, arrange shipping, facilitate returns, manage customer accounts, and provide, personalise, and continuously improve the Services.
  • Marketing and promotional communications: Personal data may be used to send information about Products, Services, and special offers, as well as to display relevant content and advertising on this Website or on other websites, where permitted by applicable law.
  • Security and fraud prevention: Personal data may be processed to maintain the security of the Services and to detect, prevent, investigate, or respond to fraudulent, abusive, or unlawful activities.
  • Communication: Personal data may be used to respond to enquiries, provide customer support, and communicate information relating to orders or the Services.
  • Legal obligations: Personal data may be processed where necessary to comply with legal obligations, establish, exercise, or defend legal claims, or protect the legitimate interests of EIRENE Design Studio. 

Disclosure of Personal Data

Personal data may be shared with third parties where necessary or where permitted by applicable law.

This may include, in particular:

  • service providers and technical partners who support the operation of the Website and the Services, including payment processing, shipping, hosting, data analytics, customer support, and technical infrastructure;
  • business and marketing partners where necessary to carry out marketing activities or provide specific features and Services;
  • third parties where disclosure is made at your request or with your consent, including where necessary to fulfil an order or provide third-party functionality;
  • affiliated companies where disclosure is necessary within the corporate structure and permitted by applicable law;
  • competent authorities or other third parties where disclosure is required by law, necessary to protect legal rights, or connected with a business transaction such as a merger, acquisition, or sale of assets. 

Relationship with Shopify

This online store is powered by Shopify.

As part of providing and improving the Services, Shopify may collect and process personal data relating to your access to and use of the Website.

Personal data submitted through the Services may be shared with Shopify and its service providers where necessary for the operation, maintenance, and improvement of the platform. In certain circumstances, personal data may also be processed outside your country of residence.

To operate, manage, and improve the store, EIRENE Design Studio may use Shopify features and services that rely on information generated through interactions with this store, Shopify, or other merchants using the Shopify platform.

Shopify processes personal data in accordance with its own Privacy Policy.

Where permitted by applicable law, certain rights relating to personal data processed directly by Shopify may be exercised through Shopify’s Privacy Portal. 

Third-Party Websites and Services

The Services may contain links to websites, platforms, or other online services operated by third parties.

EIRENE Design Studio is not responsible for the content, privacy practices, or security measures of such third-party websites or services. You are encouraged to review the respective privacy policies and terms of use before using them.

Information published or shared on public or semi-public platforms, including social media, may be visible to and used by other individuals or third parties. EIRENE Design Studio has no control over how such information is used by others.

The inclusion of links to third-party websites or services does not constitute an endorsement or recommendation of their content, operators, products, or services unless expressly stated otherwise  

Children’s Data

The Services are not intended for individuals under the age of majority.

EIRENE Design Studio does not knowingly collect personal data from children.

If it becomes known that personal data relating to a child has been submitted, you may request its deletion by contacting EIRENE Design Studio using the contact details provided below.

As of the publication date of this Privacy Policy, EIRENE Design Studio has no actual knowledge of selling or sharing the personal data of children in a manner subject to specific legal restrictions. 

Security and Retention of Personal Data

Appropriate technical and organisational measures are implemented to protect personal data.

However, no method of transmitting data over the Internet or storing electronic information can be guaranteed to be completely secure.

When transmitting confidential information, you are encouraged to use secure methods of communication.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and processed, or as required to comply with legal, tax, contractual, or regulatory obligations.

Personal data may also be retained where necessary to resolve disputes, protect the legal rights of EIRENE Design Studio, or fulfil other purposes permitted by applicable law. 

Your Privacy Rights

Depending on your country of residence and the applicable data protection laws, you may have one or more of the following rights regarding your personal data:

  • Right of Access: The right to obtain information about the processing of your personal data and to receive a copy of the personal data held.
  • Right to Rectification: The right to request the correction of inaccurate personal data or the completion of incomplete personal data.
  • Right to Erasure: The right to request the deletion of your personal data where permitted by applicable law.
  • Right to Restrict Processing: The right to request the restriction of the processing of your personal data in certain circumstances.
  • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format or, where technically feasible and legally applicable, to request that it be transferred to another data controller.
  • Right to Object: The right to object to the processing of your personal data in certain circumstances.
  • Withdrawal of Consent: Where the processing of personal data is based on your consent, you may withdraw that consent at any time with effect for the future.
  • Right to Lodge a Complaint: The right to lodge a complaint with the competent data protection authority.

Where permitted by law, you may also object to the use of your personal data for direct marketing purposes.

To exercise your data protection rights or if you have any questions regarding the processing of your personal data, you may contact EIRENE Design Studio using the contact details provided in the Contact Information section below.

Before responding to your request, additional information may be required to verify your identity.

The exercise of your data protection rights will not result in any disadvantage to you. Requests will be handled in accordance with the applicable legal requirements. 

Complaints

If you have any questions or complaints regarding the processing of your personal data, you may contact EIRENE Design Studio using the contact details provided below.

If a satisfactory resolution cannot be reached, you have the right, subject to the applicable laws of your country of residence, to lodge a complaint with the competent data protection authority. 

International Data Transfers

Personal data may be transferred to, stored in, or processed in countries outside your country of residence.

Where personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, appropriate safeguards will be implemented where required by applicable law.

Such safeguards may include, among others, the Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

Where personal data is transferred to a country for which the European Commission has adopted an adequacy decision, the transfer will be based on that decision. 

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, technical, operational, or business changes.

The most current version will always be available on this Website.

The date of the latest update is shown at the beginning of this Privacy Policy. 

Contact Information

If you have any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your privacy rights, you may contact: 

Irene Staudacher
Via Ralser 8
39049 Vipiteno (BZ)
Italy 

Email: studio@designeirene.com

VAT ID: IT03220480218

For the purposes of the applicable data protection laws, the data controller is: Irene Staudacher